Exchange or Return Policy

Please contact us via email or phone with the reason for your return or exchange for authorization.

After receiving the RMA# (Return Merchandise Authorization) return the Simco instrument module/kit(s) with a copy of the ORIGINAL invoice.  All returns must be sent prepaid – NO collect shipments will be accepted.  We HIGHLY recommend that you use traceable United Parcel Ground Service with the returned merchandise insured for its full value to protect against loss.

NO refunds after 90 days from the invoice date or on special-order merchandise unless a manufacturers defect has been detected and reported to Simco Ltd.  NO refund/exchange will be granted if we receive the Simco instrument module/kit missing parts and/or damaged.  NO refund on original shipping or return shipping costs.  Exchanges will acquire additional charges.

Restocking Fees

All returns will result in a 10% restocking fee.

Damaged Shipments

Should any package appear to be damaged at the time of delivery please contact the freight carrier as soon as possible.

Shipping Fees On Exchanges

Shipping of the exchange must be paid up front before we will ship the new Simco instrument module/kit to your address.

Shipping Address

Please ship all returns to the following address:
Simco, LTD
Attn: Return/Exchange
1 DeMille Road
Lapeer, MI 48446